Condé Nast Vogue

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As leading experts in user research, we were asked by the team at Vogue to deliver in-depth research with traditionally hard to engage user groups from across the world.

Global online marketplace

Woman in a pottery shop checking her tablet

Our research for a global marketplace provider drove their improved personalised customer experience approach.

International telecoms provider

Lady on mobile working on a laptop

An international telecoms provider wanted to gather user feedback on the pain points and positive aspects of the existing interface to help specify and prioritise their UX design work.

Dubai Airport

Exterior view of Dubai airport

The airport authorities wanted to understand their customers and update their services

Global credit and chargecard provider

Child resting on arms looking at a screen

An international integrated payments company asked us to explore the possibility of allowing Amex Membership Reward card holders to auto redeem their points with specific merchants.