ExperienceLab successfully appointed to Digital Outcomes framework

Someone writing on a post-it note and looking at mobile phone

ExperienceLab have been appointed to the Crown Commercial Services new Digital Outcomes 6 framework. The programme helps government bodies quickly access trusted suppliers to research, build, test and deliver digital services. Our appointment means that all public sector organisations can now access our specialist services for digital projects. With a vision to create a world […]

How we used service design principles to create a better workspace

From November 27th, we’ll be in an all-new set of research labs – and we’ve been able to purpose design them ourselves from the ground up. As service designers, we’ve used the same techniques that we use to solve client problems to craft labs that are user-designed and user-centric. Below, we’ve distilled our approach down […]