Sustainability in design: Systems thinking drives sustainable problem solving.
In this article I’m going to unpick why developing a systems thinking approach into your design process is essential if you want solutions that work and are sustainable. It’s the second article, in a three-part series, where ExperienceLab share a selection of frameworks and strategies that we use to drive sustainable business value and reduce […]
How we used service design principles to create a better workspace
From November 27th, we’ll be in an all-new set of research labs – and we’ve been able to purpose design them ourselves from the ground up. As service designers, we’ve used the same techniques that we use to solve client problems to craft labs that are user-designed and user-centric. Below, we’ve distilled our approach down […]
