How to apply 6 principles of journalism to UX research and consulting

I’m Katie Sola, a senior UX researcher and consultant here at ExperienceLab. In this post, I’ll take you through six principles of journalism that I use as a researcher and consultant. Before I made the transition into consulting, I started my career in journalism in 2014 and spent three years working as a reporter at […]

Power Shift: Why users have become control freaks, and what it means for UX

In July of this year, Apple discontinued the iPod Shuffle and Nano, marking the end of the line for its dedicated portable music players. It’s not a surprise, considering that the way we consume music has fundamentally changed since the iPod’s mid-2000s heyday, but it’s a marker of how far user experience has come in […]