We Spoke at HCID Open Day 2017

We Spoke at HCID Open Day 2017

On 27th April, we were in attendance at the Open Day for the Centre for Human Computer Interaction Design (HCID) at London’s City University – a free conference for UX, CX and service design experts to share insights and catch up over coffee. We’re proud to be contributors to the event – Kristine Pitts, one of our Principal Consultants, presented on the topic of co-design.


Her talk focused on the fundamentals of the concept, and the thinking behind bringing users into the very earliest stages of solution design. Using the case study of a project we conducted for a challenger bank, Kristine took attendees through the whys, the hows, and the eventual outcomes of co-designing with customers.


You can review and download the slide deck from the talk here – and if you want to learn more about co-design, handily we’ve already demystified it.