VIDEO SERIES: Do millennials feel banks are relevant to their lives?

Millennials aren’t just the critical customers for banks in the future – they’re rapidly becoming todays most fought over consumer sector.

But how do they engage with Financial Services? What truly appeals to them? And what do they think of big banks, neobanks, and potential offerings from non-banks like Google or Facebook?

We assembled a group of millennials for a series of in-depth workshops to find out the answers to these questions and others.

The result is four short videos demonstrating what real millennials think about their experience of Financial Services, each focusing on a different question.

Videos coming soon:

To get access to our upcoming videos as they’re released, complete the form below:

Contact us

To discuss the findings of this research or any other topics related to Financial Services UX research, please contact us below.

Paul Martin

Financial Services UX Specialist

[email protected]