Achieve your Customer Insight and and Service Design Goals with ExperienceLab

A Passionate Team

Fascinated by exploration. A passion for design and innovation. Work with a team that really care about delivering a great result for your project.

High Quality Research & Design

Experts in delivering Qualitative and Evaluative research and Service Design in the UK and Internationally. We provide the best advice and research quality to ensure you get evidence you can trust, at scale.

A Trusted Partner

With 90% of clients coming back to ExperienceLab for multiple projects, we are trusted by some of the biggest brands in the world to deliver time and time again.

Let’s Discuss Your Objective

Are you ready to talk? We’d love to hear from you and understand your brief. We’ll listen to what you’re looking to achieve and give you clear advice on how we would approach the project.