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Opinion

What’s Trending in CX/UX – Wednesday 3rd October

By October 3, 2018No Comments

Welcome to our news roundup. Here you will find a selection of current articles that focus on customer experience, user experience, design and more.

What The Karate Kid Can Teach Us About Agile and UX – UIE

What can the 1984 film The Karate Kid teach us to improve our work? This article emphasises a few key takeaways, including the benefit of repetition to achieve mastery. Read on to discover how to harness karate techniques to give your work an extra kick.

How Sephora “sucks” all my money through great UX and psychology – Yudi He via UX Collective, Medium.

This article examines what makes Sephora’s (personal care and beauty store) mobile app so hard to put down. Noting the importance of both UX and psychology, the article pays attention to the omni-channel experience, user pain points, a reward system that hooks users and more. A useful read that will likely provide points of inspiration for your next UX design project.

Design Failures – Interaction Design Foundation

Ok, this one’s a bit of fun. This article features 30 design failures with humorous photos to accompany that will either cause you to chuckle or recall bad nightmares. Enjoy!

ExperienceLab is a research and design agency specialising in helping organisations understand their customer needs and creating innovative solutions that are designed to succeed.

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